Frequently Asked Questions
Everything you need to know about your Excalibur Sports gear and orders.
What is the standard shipping time for equipment?
Standard shipping typically takes 3-5 business days within the continental US. For oversized items like home gyms or heavy bags, please allow 7-10 business days for specialized freight delivery.
Do you offer a warranty on professional-grade gear?
Yes, all Excalibur Sports professional gear comes with a 1-year manufacturer warranty covering defects in materials and workmanship. Some premium equipment may include extended multi-year coverage.
Can I return apparel if it doesn't fit?
Absolutely. We offer a 30-day return policy for all unworn apparel with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I care for my technical performance fabrics?
To maintain the moisture-wicking properties of your gear, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.
Do you offer team or bulk order discounts?
Yes, we provide tiered pricing for schools, clubs, and professional organizations. Please contact our corporate sales team at [email protected] for a customized quote.
Are your supplements and nutrition products certified?
All nutrition products sold at Excalibur Sports are third-party tested and NSF Certified for Sport to ensure they are free from banned substances and meet label claims.